PRIVACY POLICY

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Effective Date: July 24, 2026

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Tito’s Promise Inc. (“Tito’s Promise,” “we,” “our,” or “us”) respects your privacy and is committed to handling personal information responsibly.

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This Privacy Policy explains how we collect, use, disclose, retain and protect information when you visit www.titospromise.org, make a donation, complete a form, subscribe to communications, volunteer, attend an event or otherwise interact with us.

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1. About Tito’s Promise

Tito’s Promise Inc. is a Florida not-for-profit corporation.

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Our contact information is:

Tito’s Promise Inc.
8401 Lake Worth Road, Suite 128
Lake Worth, Florida 33467
Email: info@titospromise.org
Website: www.titospromise.org

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2. Information We Collect Information you provide

We may collect:

• Your name, email address, telephone number and mailing address.

• Donation amount, date, frequency, campaign designation and transaction information.

• Billing information necessary to process a donation.

• Preferences regarding recurring donations, receipts, recognition and anonymity.

• Information submitted through contact, volunteer, event or newsletter forms.

• Messages, testimonials, photographs, videos or stories you voluntarily provide.

• Communication preferences and consent records.

• Information you provide when communicating with us by email, telephone, text message or social media.

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Payment information

Payments may be processed through Stripe, PayPal or another payment provider displayed at checkout.

Payment providers may collect card numbers, bank information, billing addresses, fraud-prevention information and other information necessary to complete transactions. Tito’s Promise generally does not receive or store complete payment-card numbers.

Payment providers process information according to their own privacy policies and terms.

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Information collected automatically

When you use our website, we and our service providers may automatically collect:

• Internet Protocol address.

• Browser, device and operating-system information.

• Pages viewed, links selected and time spent on the website.

• Referring pages, campaign information and UTM parameters.

• Approximate location derived from an IP address.

• Cookie identifiers and similar technical information.

• Information about email delivery, openings and link activity.

Information received from other sources

We may receive information from:

• Wix, which hosts our website.

• GoHighLevel or related HighLevel services, which provide forms, donor records, email, text messaging and customer-relationship management.

• Stripe, PayPal and other payment processors.

• Analytics and advertising providers, if enabled.

• Social-media platforms when you interact with our accounts.

• Event, fundraising or program partners.

• Publicly available sources.

 

3. How We Use Information

We may use personal information to:

• Process and document donations.

• Manage one-time and recurring contributions.

• Issue confirmations, acknowledgments and receipts.

• Respond to questions and requests.

• Maintain donor and supporter records.

• Send program news, impact reports, fundraising appeals and event information.

• Manage volunteers, events and community activities.

• Honor communication and anonymity preferences.

• Prevent fraud, unauthorized transactions and misuse.

• Maintain security and troubleshoot technical problems.

• Measure website and campaign effectiveness.

• Improve our programs, website and communications.

• Meet accounting, tax, regulatory and legal obligations.

• Establish, exercise or defend legal rights.

• Carry out other purposes disclosed when information is collected.

Where applicable law requires a legal basis, we process information based on your consent, performance of a transaction you requested, our legitimate interests, compliance with legal obligations or protection of vital and legal interests.

 

4. How We Disclose Information

We may disclose information to:

• Website-hosting and technology providers.

• GoHighLevel and related CRM, email and messaging providers.

• Stripe, PayPal, banks and payment processors.

• Accounting, legal, auditing, insurance and professional advisers.

• Email, SMS, analytics, fraud-prevention and security providers.

• Program, fundraising and event partners when reasonably necessary.

• Government authorities, regulators or courts when required by law.

• A successor organization in connection with a merger, restructuring or transfer of assets consistent with our charitable purposes.

Service providers may access information only as reasonably necessary to perform services for us, subject to their agreements and applicable law.

We do not sell donor lists or personal information for money.

We do not disclose mobile telephone information, text-message opt-in information or SMS consent records to third parties or affiliates for their independent marketing or promotional purposes. This restriction does not prevent disclosure to service providers that help us deliver messages or comply with law.

 

5. Donor Privacy

We treat donor information as confidential.

We do not publicly identify a donor without permission or a reasonable opportunity to request anonymity. We may publish aggregate giving information that does not identify individual donors.

We may disclose donor information when required for accounting, auditing, tax filings, charitable-solicitation filings, legal compliance or protection against fraud. Certain information may become public through legally required governmental filings.

 

6. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, tags, local storage and similar technologies for:

• Essential website functions.

• Security and fraud prevention.

• Remembering preferences.

• Analytics and performance measurement.

• Communication attribution.

• Social-media features.

• Advertising or audience measurement, if enabled.

You can adjust cookie settings through your browser or any cookie-management tool displayed on our website. Blocking certain cookies may affect website functionality.

Where required, we will request consent before using nonessential cookies. Where legally required and technically supported, we will recognize applicable opt-out preference signals, such as Global Privacy Control.

 

7. Email and Text Communications

We may send transactional messages concerning donations, receipts, recurring payments, account security or requests you submit.

With appropriate consent, we may also send fundraising, program, event and marketing communications.

You may unsubscribe from promotional email through the link in an email or by contacting info@titospromise.org. Transactional communications may continue when necessary to administer a donation or comply with law.

If you consent to text messages:

• Message frequency may vary.

• Message and data rates may apply.

• Reply STOP to opt out.

• Reply HELP for assistance.

• Consent to marketing texts is not a condition of making a donation.

• Mobile carriers are not responsible for delayed or undelivered messages.

 

8. Children’s Privacy

Our website is intended for donors, volunteers, parents, guardians and other members of the general public. It is not directed to children under 13, and children under 13 should not submit personal information through the website.

Although our charitable programs benefit children, we do not knowingly collect personal information online directly from children under 13 without appropriate parental or guardian authorization.

We may receive photographs, videos, stories or program information concerning children from parents, guardians, community partners or authorized program representatives. We seek appropriate permission before publicly using identifiable images or stories involving minors.

If you believe a child has provided personal information improperly, contact us at info@titospromise.org.

 

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy.

Donation, accounting and compliance records are generally retained for at least seven years or longer when required by law. Contact and communication information may be retained until you unsubscribe, request deletion or the information is no longer needed.

We may retain limited information after an opt-out to document and honor the request.

 

10. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information.

No website, transmission method or storage system can be guaranteed completely secure. You should avoid sending sensitive payment or identification information through ordinary email or text message.

 

11. International Visitors and Transfers

Tito’s Promise is based in Florida, United States. Information may be processed and stored in the United States and other countries where our service providers operate.

Those countries may have privacy laws different from those in your location. When required, we use appropriate safeguards for international transfers.

 

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

• Request access to personal information.

• Request correction of inaccurate information.

• Request deletion of information.

• Request a portable copy of information.

• Restrict or object to certain processing.

• Withdraw consent.

• Opt out of promotional email or text messages.

• Opt out of certain targeted advertising or data sharing.

• Appeal a decision concerning a privacy request.

• File a complaint with an appropriate regulator.

To submit a request, email info@titospromise.org. We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

We will not unlawfully discriminate against anyone for exercising a privacy right.

These rights may be limited by legal exceptions, including requirements to retain donation, accounting, fraud-prevention and compliance records.

 

13. Third-Party Websites

Our website may link to external websites, social-media platforms or payment services. We are not responsible for their privacy practices, security or content. Review their policies before providing personal information.

 

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services or legal obligations.

The revised Policy will be posted with a new effective date. Material changes may also be communicated through the website or other appropriate means.

 

15. Contact Us

Questions or privacy requests may be directed to:

Tito’s Promise Inc.
8401 Lake Worth Road, Suite 128
Lake Worth, Florida 33467
Email: info@titospromise.org